Terms and Conditions
1.0 Terms and Conditions Overview
1.1 Customer terms and conditions are defined as follows:
1.2 CUSTOMER TERMS & CONDITIONS OF SERVICE
1.3 This Agreement contains the complete terms and conditions that apply to your participation in VTNGLOBAL, INC. Airtime Topup and Mobile Money Transfer Service and supersedes all other agreements entered between you and VTNGLOBAL, INC.of 8101 Sandy Spring Road, Suite 100B, Laurel, MD 20707, USA) with respect to the AirtimeTop-up service, Global cashless card purchase service, and mobile money transfer services. These terms and conditions take effect on the date of publication. By participating in or continuing to use the service you shall be deemed to be making an affirmative statement of your acceptance of these terms and conditions.
1.5 “Account” means your Account, being the record maintained by us of the amount of E-Money from time to time held by you and represented by an equivalent amount of cash held by the Trustee on your behalf;
1.6 “Agent” means a person appointed by VTNGLOBAL, INC. to offer Services and includes participating convenient stores, ATM networks, further details of which may be obtained from VTNGLOBAL, INC.
1.7 “Cash” means the lawful currency of the United States and other jurisdictions;
1.8 “E Money” means the electronic monetary value depicted in your Account representing an equal amount of Cash held by the Trustee and which may be redeemed through an Agent for an equal amount of Cash;
1.9 “Foreign National” means a person who is not a citizen of United States irrespective of whether the person is permanently resident in United States.
1.10 “Log Book” means the book maintained by the Agent in which all Transactions are recorded and which serves as conclusive evidence of the successful completion of those Transactions.
1.11 “ Services” or “” airtime top up, global cashless card, means the transfer of value services provided by VTNGLOBAL, INC. including issuance, management and redemption;
1.12 “ System” or “” means the system operated by VTNGLOBAL, INC. providing the Services;
1.13 “Network” means the Global System for Mobile Telecommunication (“GSM”) system operated by any Mobile Network operators;
1.14 “Outlet Operator” means the assistant attending to you at an Agent Outlet;
1.15 “Outlet” means any shop, unit or other retail premises or portion thereof operated by an Agent;
1.16 “Participant” or “User” means any person that participates in the System by using the Services to send or receive airtime or money and includes any person that facilitates the redemption of airtime and value;
1.17 “PIN” means your personal identification number, being the 4 digit numerical numbers you choose to access and operate your account with;
1.18 “Pre-paid Airtime” means mobile phone calling credit on VTNGLOBAL, INC. Network;
1.19 “Registration Form” means the registration form containing registration details and your acceptance of these Terms and Conditions;
1.20 “Security Questions” means the secret password selected by you during registration of your Account;
1.21 “SIM Card” means the subscriber identity module which when used with the appropriate mobile phone equipment enables you to use the Services;
1.22 “SMS” means a short messaging service that enables the transmission of text messages from one mobile phone to another;
1.23 “Transaction” means the movement of money into, or out of your Account;
1.24 “You” or “your” means the Customer who has registered to use the Service;
2. Service Description
2.1 VTNGLOBAL, INC. operates the airtime and mobile money transfer service that allows you to send and receive airtime and money through your registered mobile phone and online.
2.2 is available to all VTNGLOBAL, INC. subscribers upon registration for the Services and your acceptance of these Terms and Conditions. Customers on other Networks may experience limited range of functionality, specifically cash out and limited will depend on the interoperability integration level among the MMO in question.
2.3 You may register for an Account with any Agentor at any VTNGLOBAL, INC. retail center by completing the Registration Form.
2.4 VTNGLOBAL, INC. may in its absolute discretion restrict or limit the number of accounts you may operate at any one time.
2.5 By registering to use the Service you agree to these Terms and Conditions (the “Terms and Conditions”), which shall form a legally binding agreement between you and VTNGLOBAL, INC.
2.6 VTNGLOBAL, INC. may in its absolute discretion refuse to register or revoke the registration of any person on the System.
2.7 You may acquire airtime and value transfer in your account by depositing Cash at an Agent outlet or loading a reload card or receiving a remittance of E-Money from another Participant, through an international money remittance from a participating remittance service provider or through any other acceptable means that VTNGLOBAL, INC. may provide.
2.8 All Transactions shall be denominated in US Dollars or the currency of the recipient of value. The System may not recognize any monetary value depicted as cents. You hereby agree to round off any Transaction value to the nearestUnited States dollar.
2.9 Your Cash represented as E-Money is held in trust for you by the Trustee by the Trust Deed under which the Trustee declared itself Trustee of the monies held for you in the Account and other Participants as beneficiaries in accordance with the trusts declared by the Trust Deed. By participating in and/or continuing to use the Services you acknowledge the sufficiency of the Trust Deed as creating a valid trust over funds held by the Trustee on your behalf upon the terms therein specified
2.10 You acknowledge that the Trustee may treat the records of the System as conclusive evidence of the amount of E-Money at any time standing to the credit of your Account and the Trustee is not bound to make any independent investigation of your beneficial entitlement to the Cash held in trust.
2.11 Subject to the prescribed Transaction limits and the provisions of these Terms and Conditions, the balance of your account is redeemable at any time and shall be disposed of only in accordance with your instructions given via the System.
2.12 You acknowledge that is neither a bank nor a deposit-taking institution.
2.13 All charges applicable to the service are set forth in a separate fee schedule available at Agent outlets and as may be published from time to time by VTNGLOBAL, INC. and are subject to change at any time at VTNGLOBAL, INC. sole discretion.
3. Account Opening and Maintenance
3.1 The following conditions must be met before opening an account in your name:
3.1.1 You must be at least 18 years old with capacity to enter into contracts.
3.1.2 You must have a mobile phone or internet access through which you may access the services.
3.1.3 You must complete the Registration Form and submit it when duly completed and signed by you. For the avoidance of doubt a completed Registration Form shall bear your name as it appears on your ID and such other information as may be required.
3.1.4 You must provide enough proof of identification (ID). For this agreement, enough proof of (ID) shall be an international passport, national ID card, Driver’s license.
3.1.5 You must not provide any false, inaccurate, incomplete or misleading information.
3.2 Notwithstanding the generality of the foregoing, a person with Parental Authority may open and maintain an account in their name for and on behalf of a minor. For purposes of this agreement, a person with Parental Authority shall include the birth parents of a minor, legal guardian, school-master or other person who can demonstrate legitimate authority over the minor’s affairs.
3.3 You are responsible for ensuring that your registration details are maintained up to date.
3.4 VTNGLOBAL, INC. may reject your application at its discretion if any of the account opening requirements are not met.
3.5 VTNGLOBAL, INC. reserves the right to request further information pertaining to your account at any time failure to which may result in limitation on usage of the Service, suspension or termination of the account.
3.6 You must not maintain more than two Accounts. If at the time of commencement of these Terms and Conditions you maintain more than one account, VTNGLOBAL, INC. shall reserve the right to migrate one account to the next tier requiring enhanced due diligence (including the submission by you of additional documentation as may be required) and to close any extra accounts.
3.7 The account remaining on the first tier shall be limited to such annual Transaction limits as VTNGLOBAL, INC. may in its sole discretion, determine which, when exhausted, shall render the account terminated and all excess balances therein moved to the next tier account.
3.8 Accounts on higher tiers shall have higher annual Transaction limits as may be determined by VTNGLOBAL, INC.
3.9 No interest will be paid on any funds held in your Account.
3.10 Subject to VTNGLOBAL, INC. due diligence and vetting, you may obtain an official statement of your Accountfrom anyVTNGLOBAL, INC. retail center for which you may be charged a fee. An official statement of account shall be conclusive evidence of the Transactions carried out on your Account during the period covered in the statement.
3.11 For the avoidance of doubt VTNGLOBAL, INC. shall not be obliged to adduce evidence in any civil or criminal court in relation to the contents of any statement obtained from a retail center pursuant to clause 3.10.
4.1 VTNGLOBAL, INC. recognizes the importance of protecting the privacy of all information provided by users of.This statement is meant to affirm our utmost respect for your rights to privacy.
4.2 VTNGLOBAL, INC. collects personally identifiable information that we use to profile Users and administer individual accounts, update databases, and provide User support.
4.3. Save as provided hereunder, VTNGLOBAL, INC. does not share your personal information with unauthorized persons and adequate safeguards have been put in place to prevent unauthorized access and to ensure confidentiality of your personal information.
4.4 You acknowledge that by using the Services, some of your personal information will be passed on to any person whom you receive E-Money from, or send E-Money to and will be available to any third party involved in the operation of the service including without limitation, Agents, ATM Switch providers and merchants.
4.5 You accept that VTNGLOBAL, INC. shall have the right to monitor your account usage and may disclose personal information to local law enforcement or investigative agencies or any competent regulatory or governmental agencies to assist in the prevention, detection or prosecution of money laundering activities, fraud or other criminal activities;
4.6 VTNGLOBAL, INC. employees who handle personal information are under an obligation to treat it confidentially and may not disclose it to unauthorized third parties. VTNGLOBAL, INC.employees are also responsible for the internal security of the information. Employees who violate VTNGLOBAL, INC.privacy policies are subject to a range of disciplinary actions.
4.7 Any person submitting any information to VTNGLOBAL, INC.through the System may be granted access rights to that information. VTNGLOBAL, INC. has developed systems that enable access and correction of information submitted to it.
5. Acceptable Account Usage:
5.1 After your account has been opened and activated, you will be able to initiate the following Transactions:
5.1.1 Buy airtime or send money through a participating Agent outlet or buy and load a scratch card
5.1.2 send E-Money to and receive E-Money from other users;
5.1.3 withdraw Cash from your Account through participating Agents;
5.1.4 withdraw Cash from your Account through participating ATM networks;
5.1.5 buy VTNGLOBAL, INC. Prepaid Airtime;
5.1.6 pay utility bills or make one-off or periodic payments or remittances to participating utility providers, financial institutions, charity organizations, etc.;
5.1.7 pay for goods purchased from participating “Buy Goods” merchants;
5.1.8 manage your Account (e.g. check balance inquires, change PIN, etc.); and any other Transactions as may be introduced by VTNGLOBAL, INC. or financial institution partners from time to time.
5.2 VTNGLOBAL, INC. does not warrant that all functionalities shall always be available and may withdraw any functionality or the Service in general as a direct result of new or amended legislation, statutory instrument, Government regulations or policy.
5.3 VTNGLOBAL, INC. may provide additional functionality on the menu following integration with financial institutions and other entities providing you with specified services. Such functionality may give you limited access to systems of the financial institutions or other entities. By using such functionality to gain access to other systems you hereby agree to indemnify VTNGLOBAL, INC. against and hold VTNGLOBAL, INC. harmless from any losses arising from your access to such external systems.
5.4 In the event of any review of our business planning, technical, public interest or operational reasons, changes within the industry, recommendations from regulatory bodies or similar events, VTNGLOBAL, INC. may vary these Terms and Conditions,or policies affecting usage and shall notify you of such changes through appropriate means. Your continued use of the Service shall be deemed to be your acceptance of all such varied terms and conditions or polices.
6. Access Responsibility
6.1 Access to the Services is PIN protected. You hereby agree to guard your PIN and not to disclose it to any third partyincluding Outlet Operators, VTNGLOBAL, INC. staff or any person purporting to have authority to ask for it.
6.2 You acknowledge that you shall be solely responsible for the security of your PIN and Secret Word. VTNGLOBAL, INC. shall not be liable for any disclosure of your PIN to any third party and you hereby agree to hold VTNGLOBAL, INC. harmless from any losses that result from any PIN disclosure.
6.3 You are responsible for all instructions given to VTNGLOBAL, INC. in relation to your Account.
6.4 VTNGLOBAL, INC. shall deem each correct PIN entry as being performed by the legitimate owner of the account and shall regard all subsequent Transactions as validly performed by you.
7. Loading E-Money
7.1 You may load E-Money into your Account only and not directly into another participant’s Account.
7.2 In order to load E-Money, you must complete the information requested, including passing the identity and security validation and verification procedures to ascertain that you are the owner of the account and then hand over Cash equivalent to the E-Money sought to be loaded to the Agent.
7.3 After handing over the Cash to the Agent, you must ensure that you sign the Log Book which will serve as conclusive evidence that you have successfully completed the deposit Transaction.
7.4 VTNGLOBAL, INC. reserves the right to prescribe Transaction limits and may allocate some Accounts with higher or lower limits.
8. Transferring E-Money
8.1 Transaction limits and charges as prescribed by VTNGLOBAL, INC. shall apply each time you use the “Send Money”, “Pay Bill”, “Buy Goods” or other functionalities that effect the transfer of funds from your Account.
8.2 Your Transaction request will not be completed:
8.2.1 If you have insufficient funds in your Account to complete a Transaction or to cover the charges for a Transaction;
8.2.2 If you have reached the maximum Account balance limit prescribed by VTNGLOBAL, INC.;
8.2.3 If you have reached the daily limit prescribed by VTNGLOBAL, INC.;
8.2.4 If your Account has been temporarily suspended or permanently frozen on valid grounds;
8.2.5 If there is any other compelling reasons such as temporary system delay or outage.
8.3 You may send airtime, E-Money to any Participant on the system as well as any mobile telephone user on any network by following the instructions on your phone’s menu.
8.4 You will be charged a fee for any transactions you undertake. The fee will be in accordance with the published tariffs. You will be charged a monthly account maintenance fee. The fee will be in accordance with the published tariffs.
8.5 If the E-Money in your Account is not sufficient to carry out your Transaction (including covering the Transaction cost) request in full, the Transaction will not be completed and no E-Money will be debited from your Account.
8.6 Upon the successful completion of your Transaction to another Participant, VTNGLOBAL, INC. will immediately cause the transfer of the E-Money to the other Participant’s Account. You and the recipient will both be notified by SMS as to the completed status of your transaction.
8.7 Where VTNGLOBAL, INC. is unable to complete a transaction, you will be notified by SMS as to the reasons for not completing the transaction.
8.8 Each Transaction you undertake will be accompanied by a unique VTCN number that will appear in the confirmation SMS sent to you and may include an updated balance of your Account. This receipt number may be used to track and identify the Transactions carried out on your Account and the SMS should therefore not be deleted if reliance on it will be required.
8.9 Upon the successful transmission of E-Money from your Account to registered recipient’s account, title to the E-Money will pass to the recipient.
8.10 Where the recipient is not registered on the system, our system will automatically create a temporary holding account for the recipient using the valid phone number provided by you. The fund will then be deposited into the temporary account. The system will notify the recipient of the transaction
8.11 If the recipient does not have an account, VTNGLOBAL, INC. will send the recipient an SMS containing a one-time voucher to enable them cash the value sent to them
8.12 A Transaction once completed is final and irrevocable. As such, VTNGLOBAL, INC. shall not be under any compulsion to reverse any Transaction.
8.13 Notwithstanding the import of clause 8.13, VTNGLOBAL, INC. reserves the right, at its sole discretion, to cancel or reverse a Transaction if reasonable grounds such as manifest error or fraud are shown and PROVIDED that the recipient has not redeemed the E-Money and the reversal claim is made within one (1) month of the erroneous Transaction date.
8.14 VTNGLOBAL, INC. will not be compelled to refund or compensate the sender if the E-Money is sent to a recipient mistakenly or in error or fraudulently or under duress and subsequently redeemed for Cash or otherwise spent by the recipient of the mistaken, erroneous or fraudulent Transaction and you hereby agree to hold VTNGLOBAL, INC. harmless for any losses arising from a mistaken, erroneous or fraudulent transfer of funds or any transfer of funds from your account effected under duress or under coercion or criminal force.
9. Receiving E-Money
9.1 If you are registered on the system and you receive an SMS informing you that you have received E-Money from another participant or through an international money remittance, the E-Money shall be loaded to your Account immediately and you may redeem the E-Money at any Agent Outlet or participating ATM networks or transfer the funds to a third party by following the menu options on your mobile phone.
9.2 If you receive funds in error you acknowledge that you shall be obliged to return the funds to the sender failing which VTNGLOBAL, INC. may reverse the payment to the sender.
9.3 You may be liable to face prosecution for consuming or utilizing funds sent to you in error.
10. Withdrawal (Redemption) of E-Money
10.1 Agent Outlets: Upon passing the vetting requirements conducted by an Agent, you may withdraw your E-Money at participating Agent Outlets by accessing your Account and following the prompts on your phone’s menu; however, any withdrawal Transaction must be initiated and completed within an Agent’s premises and you must ensure you sign the Log Book which will serve as conclusive evidence of the successful completion of the withdrawal Transaction.
10.2 ATM Outlets: You may withdraw your E-Money at participating ATM network Outlets when such functionality is available at any time by accessing your Account using the ATM card provided to you by VTNGLOBAL, INC. or a third-party ATM service provider.
10.3 VTNGLOBAL, INC. shall, subject to Transaction limits on the System, process the requests you make immediately after being satisfied that the person making the redemption has passed all identity and security validation and verification procedures. In the event of a dispute over the redemption of the funds, it shall be enough for VTNGLOBAL, INC. to show a logical association between the Transaction and the verification of identity and/or security procedures conducted to ascertain identity of the person entitled to the funds.
10.4 Subject to any other provisions to the contrary, you will be charged a withdrawal fee each time you withdraw funds from your account.
11. Intellectual Property
All intellectual property rights in the Serviceincluding the trademark are the property of VTNGLOBAL, INC. and/or its affiliates. Any unauthorized reproduction, modification, distribution or republication of materials or intellectual property, without the express prior written consent of VTNGLOBAL, INC. and/or its affiliates is strictly prohibited.
12.1 You are responsible for the payment of all applicable fees. VTNGLOBAL, INC. publishes fees payable in information pamphlets, daily newspapers, Agent Outlets and on the VTNGLOBAL, INC. website. VTNGLOBAL, INC. Customer Care department will be on hand to assist you with the fee schedule if you are uncertain about the applicable fee.
12.2 All fees are deducted at source and are subject to change at any time at VTNGLOBAL, INC. sole discretion.
12.3 Fees payable on each Transaction will be deducted from your Account at the completion of each Transaction. Your new balance on completion of the Transaction shall be notified to you by SMS.
12.4 Except as may otherwise be notified, fees are inclusive of all applicable taxes including Value Added Tax at the prevailing rate.
13. Suspension, Termination & Freezing
13.1 VTNGLOBAL, INC. reserves the right at its sole discretion to suspend or terminate the agreement if you use the account for unauthorized purposes.
13.2 VTNGLOBAL, INC. may suspend or terminate your Account if your SIM has been inactive for a period of ninety (90) days or such other period as may be prescribed. In the event of account suspension or termination for reasons of inactive SIM, VTNGLOBAL, INC.shall archive your Account and recycle your mobile telephone number associated with your Account as required by law. Money held to your credit shall not be lost by virtue of archiving your Account or recycling of your mobile telephone number.
13.3 You acknowledge that VTNGLOBAL, INC. may be compelled by law to suspend and/or freeze your Account or decline to execute your Transaction requests if there are reasonable grounds to suspect that an Account has been or is being or may be used to receive or send funds in connection with any criminal or fraudulent activity.
13.4 You may request your Account to be closed at any time by giving written notice to VTNGLOBAL, INC. LIMITED.
13.5 VTNGLOBAL, INC. may, at its discretion, close your Account at any time for any reason upon giving one (1) weeks’ notice to you and making reasonable attempts to reach you. In such circumstances, you shall be entitled to the balance of any funds remaining in your Account.
13.6 VTNGLOBAL, INC. may send notices to you at any postal address provided by you or electronically by SMS to your mobile telephone number with which you registered on the System.
13.7 This agreement terminates automatically upon the death of the Customer who has signed up for the services.
14. Warranties, and Limitation of Liability
14.1 VTNGLOBAL, INC. will report any suspicious account activity to its Money Laundering Reporting Officer (MLRO). The MLRO may escalate the suspicious activity to the relevant law enforcement authority.
14.2 VTNGLOBAL, INC. shall use all reasonable efforts to ensure that all Transaction requests are processed in a timely manner. However, VTNGLOBAL, INC. makes no representations or warranties as to continuous, uninterrupted or secure access to the service, which may be affected by factors outside VTNGLOBAL, INC. control, or may be subject to periodic testing, repair, maintenance or upgrades.
14.3 VTNGLOBAL, INC. will not be responsible for any claim unless caused by willful default attributable to VTNGLOBAL, INC.VTNGLOBAL, INC. specifically disclaims all liability for any damages or losses, including, without limitation, direct, indirect, consequential, special, incidental or punitive damages deemed or alleged to have resulted from or caused by but not limited to:
14.3.1 Transactions made to unintended recipients or payments made in incorrect amounts due to the input of incorrect information by you;
14.3.2 Transactions made from your account by an unauthorized third party who passes all identity and verification checks;
14.3.3 Any fraud, deception or misrepresentations by any Participant, whether or not the Participant has been verified,
14.3.4 Any damages resulting from a recipient’s decision not to accept or record a Transaction made by you through the system,
14.3.5 Failure of any other telecommunications or data transmission system other than the system;
14.3.6 Any result of any acts of government or authority, any act of God or force majeure.
14.4 The limit of VTNGLOBAL, INC. liability shall not exceed the maximum Account balance limit for the time being in force for any single event or series of events.
14.5 You agree to indemnify and hold VTNGLOBAL, INC. harmless against any claim brought against VTNGLOBAL, INC. by a third party resulting from your breach of these Terms and Conditions.
15. Dispute Resolution and Governing Law
15.1 You may contact VTNGLOBAL, INC. Customer Care line provided on our web site for any disputes, claims or to report Account discrepancies. VTNGLOBAL, INC. Customer Care shall handle the report in accordance with VTNGLOBAL, INC. standard complaint handling procedures.
15.2 In certain circumstances VTNGLOBAL, INC. in conjunction with participating merchants may provide for dispute resolution mechanisms. You agree to abide by such mechanisms as may be advised by VTNGLOBAL, INC. or the participating merchants/businesses from time to time.
15.3 Any dispute arising out of or in connection with this Agreement that is not resolved by VTNGLOBAL, INC. Customer Care may be brought to the attention of the VTNGLOBAL, INC. Manager responsible for the operations of the Services for resolution.
15.4 Any dispute arising out of or in connection with this Agreement that is not resolved by the VTNGLOBAL, INC. Manager responsible for the operations of the Services shall
be referred to arbitration by a single arbitrator to be appointed by agreement between the parties or in default of such agreement within 60 days of the notification of a dispute, upon the application of either party, by the Chairman for the time being of the Chartered Institute of Arbitration (USA Chapter). Such arbitration shall be conducted in the American English language in the United States in accordance with the Rules of Arbitration of the said Institute and subject to and in accordance with the provisions of the The United States Arbitration Act,ch. 213, 43 Stat. 883.
15.5 To the extent permissible by Law, the determination of the Arbitrator shall be final, conclusive and binding upon the parties hereto.
15.6 Nothing in this section shall be deemed to exclude any legally recognized dispute resolution body from receiving, hearing and determining the dispute.
15.7 This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, USA.
16. Disclosure & Data Retention
16.1 You hereby expressly consent and authorize VTNGLOBAL, INC.to disclose any Transaction data or information pertaining to your Account to any law enforcement, investigative or regulatory authority including without limitation the Police, FBI, Anti-Corruption Commission, Revenue Authority or any competent Anti-Money Laundering authority for the purposes of any genuine enquiry or investigation.
16.2 You acknowledge that where your Account is determined by a competent judicial authority as containing proceeds of any criminal or money laundering activities, VTNGLOBAL, INC. may be required by law to surrender funds in your account to any statutory fund created for recovering the proceeds of crime.
16.3 You acknowledge that VTNGLOBAL, INC. may retain your Transaction data for a period of up to seven (7) years or as may be required by any law or regulation.
17. Force Majeure
Neither Party shall be liable to the other Party for any delay or failure to perform its obligations under these Terms and Conditions as a result of revolution or other civil disorders; belligerent aggression by an enemy; strikes; lack of available resources from persons other than parties to this Agreement; labor disputes; electrical equipment or system availability delay or failure; fires; floods; acts of God; government or regulatory intervention; or, without limiting the foregoing, any other causes not within its control, and which by the exercise of reasonable diligence it is unable to prevent, whether of the class of causes hereinbefore enumerated or not. If such delay or failure continues for at least thirty (30) days, then either Party may terminate their engagement by notice in writing to the other. Upon such termination all Cash held in trust for you in the System shall be made good to you.
18.1 Using your personal account to carry out transactions on behalf of another person is prohibited and may expose you to criminal liability under the Proceeds of Crime & Anti-Money Laundering Act. You may not use or permit the use of your account to carry out any transactions on behalf of any other person.
18.2 You acknowledge that these Terms and Conditions are subject to amendment, modification or variation from time to time if required by, or found to conflict with, applicable law or regulation or otherwise without affecting the validity or enforceability of the remaining provisions.
18.3 These Terms and Conditions constitute the entire agreement between the parties with respect to the subject matter hereof and supersede and replace all prior terms. In the event of inconsistency between these Terms and Conditions and previous editions, this version will prevail.
18.4 These Terms and Conditions may be amended by VTNGLOBAL, INC.from time to time as VTNGLOBAL, INC. introduces new functionalities. Such amended Terms and Conditions may be published in posters or pamphlets available at Agent Outlets, in the daily newspapers and/or on the VTNGLOBAL, INC./ website from time to time and shall take effect immediately upon publication.
18.5 VTNGLOBAL, INC. failure to exercise or enforce any right under these Terms and Conditions shall not be deemed to be a waiver of any such right nor shall it prevent VTNGLOBAL, INC.from exercising or enforcing the rights in question at any time.
18.6 You may not transfer any rights or obligations you may have under this Agreement without VTNGLOBAL, INC. prior written consent.
18.7 You must not use the service for the receipt of or payment for goods or services that offend or circumvent any law including without limitation, narcotic drugs, firearms, obscene or pornographic material or services, participation in pyramid or Ponzi schemes, infringement of third party intellectual rights, illegal gambling, as well as material that is morally repugnant; incites violence or desires to cause harm; induces an unacceptable sense of fear or anxiety; encourages or incites any person to engage in dangerous practices or to use harmful substances; induces or promotes tribal, religious or racial disharmony; causes grave or widespread offence; or debases, degrades or demeans others.
18.8 Where VTNGLOBAL, INC. receives notification of the death or mental incapacity of a user, VTNGLOBAL, INC. shall suspend all Account activity until satisfied that the relevant provisions of the Succession Act or the Mental Health Act (as the case may be) have been followed.
18.9 Notwithstanding the generality of the foregoing, VTNGLOBAL, INC. may provide means for the nomination of your next of kin to whom all E-Money held to your credit will be transmitted upon your death or mental incapacity.
18.10 A person claiming access to funds by virtue of being the administrator/executor of the estate of the deceased or the manager of the estate of a mentally incapacitated person shall, upon request by VTNGLOBAL, INC., produce letters of administration/grant of probate (in the event of death) or a court order authorizing the person to manage the estate of the deceased or incapacitated User or such other document as may be prescribed by VTNGLOBAL, INC..
18.11 If you elect to nominate a next of Kin, or the Courts appoint an administrator/executor, VTNGLOBAL, INC. shall rely on such nomination or appointment of an administrator/executor to transmit funds held to the credit of your account to the next of kin upon the event of your death or permanent incapacity.
18.12 You acknowledge that Agents are independent contractors and merchants are independent businesses. VTNGLOBAL, INC. shall not be liable for the acts or omissions of Agents.